For questions about our products, shipping, or returns, check out our FAQs below.

For wholesale inquiries please email cameron@bullandstash.com

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Bull + Stash Help Center

If your package has been lost in transit, please reach out to Customer Care right away. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.

My package is lost!

Orders

What currency are your prices in?

Do you have a 'gift' option?

What if I need to change my order?

What if I need to cancel an order?

How can I edit my shipping address?

What’s the status of my order?

What if something I ordered arrived damaged?

What does it mean if an item is on pre-order?

What does Final Sale mean?

Can I return Final Sale items? What if it was a gift?

Something I ordered is now on sale. Will you match the new price?

How much does shipping cost in the U.S.?

When will my order ship out?

How long will it take my order to arrive?

Does Bull and Stash Ship Internationally?

Do you ship to P.O. boxes?

Shipping

Returns What is your online return policy?

What if my return is late?

What if I need to exchange something for a different size or color?

When will I get my refund?

How do I return an order?

Returns

Maintaining Leather

My leather cover came with scratches. What should I do?

How do I take care of my brass pen?

Nixon bolt action pen lifetime warranty

2-year warranty for leather notebooks and portfolio products

Product Care

My package is lost!Updated 3 months ago